Operations Manager

Reporting directly to and working cooperatively with the Edmond Town Hall Board of Managers, alongside the Business Manager and in service of the residents of Newtown to oversee the physical structure of the building, assist to improve productivity and efficiency of Edmond Town Hall. The Operations Manager will manage, plan, and coordinate the building construction, maintenance, upgrades, efficiency of the physical structure, offices, public spaces, concession, gym and banquet room. The Operations Manager will oversee the maintenance and custodial staff and coordinate efforts with Business Manager for events as needed, including but not limited to live event performances and assist with Front of House duties. The Operations Manager will work with municipality on capital improvement projects, vendor management and purchasing of building maintenance and enhancements. Forecast building/structural needs and planning of anticipated opportunities and needs including a maintenance budget.

Knowledge of:

Principles of business management
Principles of training, written composition, communication skills
Building and structural knowledge, construction, maintenance knowledge
Equipment, processes, and materials used in the theater industry
Capabilities of computer applications, systems, and hardware common to a theater
Skill in:

·       Employee and customer relations

·       Manage a staff and able to provide direction to staff to maximize their time and efficiency while working at ETH

·       Preparedness, planning, timeline development, and time management

·       Communication, municipal planning and forecasting

·       Conflict resolution and critical thinking

·       Leadership and logistics management, building construction, maintenance procedures

 

Ability to:

·       Manage third party relations, vendor management, and support services

·       Proactive, operational strategizing

·       Budget management

·       Establish and maintain effective relationships with staff, peers, and town government

·       Learn general and specialized computer applications

·       Be flexible and manage a fast-paced environment with calm disposition

·       Manage building supplies and inventory using cost effective measures and tracking against budget

 

Typical Duties:

The Building Operations Manager’s duties and responsibilities include but are not limited to:

·       Daily inspection of grounds and building

·       Establish and maintain maintenance schedule for facility: daily, weekly, monthly, semiannual and annual

·       Establish and maintain professional rapport with staff and tenants

·       Determine if outsourcing of labor is needed for specific projects, collecting necessary estimates for such labor

·       Report building needs to the Board of Managers in a timely fashion. ASAP

·       Point of contact for BOM, representing a Municipality and developing/managing CIP requests and timelines

·       Prepare documentation and reports in preparation for attendance to monthly Board of Managers meeting

·       Proactively maintain supplies needed for internal and external care of facility including but not limited to: proper storage and inventorying of materials and equipment, accept and sign for deliveries, compare costs for purchase from local vendors, maintain product inventory

·       Support in development of Five-Year Business/Financial Plan with ETH Business Manager

·       Attending  Board of Selectmen, Board of Finance and Legislative Council Meetings as needed

·       Maintaining theater advertising software/system and equipment

·       On call 24×7 for emergencies, fire system issues, breakages, etc

·       Assist with live event performances by helping to set up on day of event, be present at the event, help secure all staffing, and other requirements as needed for a successful event

·       Other duties as needed and assigned

 

Wages, Health Benefits, 401K, and Vacation Structure

Edmond Town Hall is an Equal Opportunity/Affirmative Action employer.